Can I request a custom order?
Yes. Submit your vision through our custom-order form, including colors, theme, quantity, date, and inspiration.
What products and services do you offer?
Kreative Touch offers personalized gifts, gift baskets, spa sets, favors, wrappers, tumblers, keepsakes, memorial items, diaper cakes, and event services.
How far ahead should I order?
Order personalized items as early as possible and check the lead time on the product listing. Include your date needed in your request. Availability depends on design complexity, quantity, supplies, and the date; an inquiry does not reserve a date.
Do you offer pickup or delivery?
Eligible nonperishable Kreative Touch products may ship. Pickup must be arranged and confirmed with us. Charlotte delivery and Greensboro flea-market pickup are no longer offered. No food truck or trailer vending location is currently confirmed.
How does payment and confirmation work?
Payment options, order updates, and final details are provided securely during checkout or custom-order consultation.
Helpful Answers
Ordering, Shipping & Policies
What areas do you serve?
We are based in Bassett, Virginia. Eligible nonperishable Kreative Touch items may ship. Pickup and event arrangements must be confirmed individually. Charlotte delivery and Greensboro flea-market pickup are no longer offered.
Does submitting a form reserve my date?
No. Your date is reserved only after availability, details, pricing, and the required deposit or payment are confirmed in writing.
Can you work with my budget?
Yes. Send the quantity, occasion, and budget range. We will recommend the strongest option that fits rather than promise the same package for a lower price.
Do you offer business branding?
No. Kreative Touch Designs creates personalized party, event, gift, spa, memorial, and keepsake items. We do not provide business-logo or business-branding services.
Can you accommodate food allergies?
For gift sets containing commercially packaged snacks, check manufacturer ingredient and allergen labels and tell us about concerns before ordering. Do not assume a snack set is allergen-free.
Are rush orders available?
Sometimes. Rush acceptance depends on capacity and supplies, and a rush fee may apply. We will decline a deadline that would compromise quality or safe production.
When will desserts be available?
Delectable Desserts orders are unavailable while we work toward a food truck or trailer and the proper setup. There is no confirmed reopening date or vending location. Our brand, recipes, images, and completed work are being preserved for later.
How do I request a personalized gift?
Use the Custom Orders form. Include the recipient, occasion, theme, colors, quantity, budget, date needed, and any inspiration. For a product already purchased, include your order number. Use only photos you have permission to submit.
What affects shipping cost?
Shipping eligibility and cost depend on the product, packed size, weight, destination, and handling needs. Small wrappers, standard gift items, and large baskets do not all require the same shipping arrangement. Check the listing and checkout; contact us before ordering if shipping is unavailable or a large item requires a quote.
Can snack gift baskets and favor sets ship?
Eligible sets may ship only when their food contents are commercially packaged and shelf-stable. Confirm the contents and shipping eligibility of your chosen set before ordering.
Can I request teacher, employee, or family gifts?
Yes. Send your quantity, recipients, occasion, budget, and date needed through Custom Orders. Availability, personalization, and final pricing must be confirmed before production.
Where can I read payment, cancellation, and privacy policies?
Read our Policies for payment, personalization approval, changes, cancellations, privacy, and order confirmation. Your written quote or invoice provides the terms for your specific order.